At yygoshoping.com, we are committed to providing clear and reliable shipping information to ensure a trustworthy shopping experience.
1. Order Processing Time
All orders are processed within 1-2 business days (Monday to Friday, excluding weekends and Chinese public holidays) after your payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Destinations & Methods
- Shipping Country: We currently only ship to the United States. We do not ship to other countries or regions at this time.
- Shipping Method: All orders are shipped via China Post EMS.
- Important Note: We are a business located in China. All orders are shipped from our warehouse in China.
3. Delivery Time & Customs
- Estimated Transit Time: 5-10 business days after the package is handed to the carrier.
- Estimated Total Delivery Time: Typically 6-12 business days from the order date (including processing).
- Customs & Import Duties: The estimated delivery time does not include potential customs clearance delays. As the buyer, you are responsible for any applicable import duties, taxes, or customs clearance fees charged by your country. These fees are not included in the item price or shipping cost. Delays due to customs are beyond our control.
4. Shipping Costs
- Free Shipping: We offer free shipping on all orders with a subtotal over $100 USD.
- Orders Under $100 USD: A shipping fee will be calculated and displayed at checkout.
- Sales Tax: No sales tax is charged on orders.
5. Order Tracking
- Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track your order:
- In your account dashboard (if you registered an account).
- By using the order tracking page on our website with your Order ID and email address.
6. Changing or Cancelling an Order
- Change Delivery Address: You may request a change to your delivery address free of charge only before we provide you with a tracking number. After the tracking number is generated, we cannot guarantee address changes.
- Cancel Order: You may cancel your order free of charge by contacting us before it ships. Once the order has been shipped, our standard Return & Refund Policy will apply.
7. Returns & Refunds (Summary)
- We want you to be completely satisfied. We offer a 30-day return policy from the date of delivery for items that are unused and in their original packaging with all accessories.
- Return shipping costs are the customer’s responsibility unless the item received is defective or incorrect.
- Refunds are typically processed within 1-2 business days after we receive and inspect the returned item.
- For full details, please review our complete [
Refunds & Returns Policy].
8. Contact Us for Shipping Inquiries
Email: support@yygoshoping.com
Phone: +86 13305568293
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Beijing Time, GMT+8). Emails will be responded to within one business day.
Last Updated: 5/7/2026
